I didn’t start my career in marketing. Before I found my way into the MarTech world, I worked as a web developer, a database administrator, and eventually an IT manager. Along the way, I picked up a lot of technical skills that I didn’t necessarily realize would become useful in marketing. SQL was one of…

One of the things I’ve learned working with Salesforce Marketing Cloud is that you should never assume your data is clean. A phone number might land in your Data Extension in any number of formats: They all represent the same number, but if you’re building email signatures or Sales Rep contact blocks, those different formats…